I had a 1.5 TB Seagate hard drive that appeared to be failing. A number of Windows programs started giving errors.
I ran the SeaTools, and the hard drive failed all tests. It was in warranty so I sent it back to Seagate.
While it was gone, I installed an old 250 GB IDE drive, and restored a recent disk image to it.
Seagate sent me a "refurbished" drive and gave me 90 day warranty on the replacement.
It ran fine for two weeks, then started acting up. I ran SeaTools and it failed the short test.
I bought a brand new Western Digital drive and transferred all my files to it using Acronis True Image.
I sent the Seagate drive back and told them to keep it ... I didn't want anything to do with them or their junk drives. A rep from Seagate phoned me at least twice to see how they could resolve the situation, but I never returned their calls.
The Western Digital drive ran fine for about a week, then started acting up.
On a whim, I replaced my power supply with a used one that I had on hand, and the computer ran fine.
Then I bought and installed a brand new power supply and the computer (this one) has been running flawlessly since then, over a year now.
rogerX
--- In simplycomputers2@yahoogroups.com, "ejhberg" <ejhcolo@...> wrote:
>
> Hi all,
> First of all--thanks to Ardell, Roger, Joan, Vincent, John, Mike and everyone else who replied to my requests for help. I apologize if I left anyone out. I am posting here to update you all on the status of testing my hard drive.
> After trying several different approaches (please see suggestions by Roger, Vincent and Joan in particular), I gave up on Hiren's BootCD in total frustration. I think Joan had a great suggestion to try using the disc in safe mode because my computer is a Dell. If I wasn't so tired and frustrated, I might have gotten further with it, but I gave up and instead...
> used SeaTools for DOS. I was able to successfully run the long test, and the hard drive passed. The report did contain the following:
> Device is 48 Bit Addressed - Number of LBAs 2930277167 (1500.302 GB). The results were: DST completed without error. Short DST Passed; Long Test Passed.
> So now I'm wondering...if it is relatively safe to assume that my hard drive is NOT failing (at least not right now!), and that I ought to continue troubleshooting the software. Outlook 2007 crashes often, and I can see numerous entries in the Event Viewer (Applications and Service Logs) confirming this as well. I will uninstall/reinstall (once of these days) and see if that makes a difference.
> Thoughts? Any further recommendations and advice?
> Thanks again to all of you--I think this is a pretty great group.
> Ellen
>
> --- In simplycomputers2@yahoogroups.com, "ejhberg" <ejhcolo@> wrote:
> >
> > Hi all,
> > My system is a Dell Studio XPS 9100, Win 7 Home Premium, with a Seagate ST31500341AS 1.5T Serial ATA 2 HD. A couple of days ago when I closed Outlook 2007 a Microsoft Office Diagnostics window opened and asked if I wanted to find out why Outlook was crashing so much. I ran the diagnostics, and although it could not determine why Outlook was crashing, I got information that the hard drive was going to "crash" soon (or words to that effect).
> > I would like to run some diagnostics tests on the HD to see if the hard drive is in danger of crashing very soon. I purchased this system almost exactly two years ago, and am hoping that the Office Diagnostics are not accurate, but want to be sure.
> > What do you recommend? Is Seatools still a reliable way to go? Should I run the DOS version over the Windows version?
> > Any other suggestions you can give will be appreciated. Please let me know if you need more information.
> > Thanks,
> > Ellen
> >
>
| Reply via web post | Reply to sender | Reply to group | Start a New Topic | Messages in this topic (43) |
http://tech.groups.yahoo.com/group/simplycomputers2
No comments:
Post a Comment