Ellen,
One other thing to consider. Your drive is only two years old and is probably warranted for three years.
In order to return it to Seagate for warranty replacement, you will have to get an RMA number from them.
To get that, they will ask you to run SeaTools. The results of the SeaTools test will determine whether an RMA is justified.
You asked if SeaTools is reliable, but it does not matter. As long as the drive is not completely dead, you will need to run it to RMA the drive.
rogerX
--- In simplycomputers2@yahoogroups.com, "ejhberg" <ejhcolo@...> wrote:
>
> Hi Bill, Ardell and Mike,
> Thanks for responding so quickly, and for your advice. I will get on it first thing tomorrow.
> Ellen
>
> --- In simplycomputers2@yahoogroups.com, "Bill Aycock" <billaycock@> wrote:
> >
> > Ellen--
> > Ardell's advice, below, is very sound, as usual. However, Let me add
> > something. As soon as possible, get (Or use, if you have one) an extra HDD
> > to use as a back-up, and make an Image of your system, just in case. (You
> > should have one, anyway) This way, is the drive IS bad, you can replace it
> > and reload the system, and be where you are now.
> > Bill--W4BSG
> >
> > -----Original Message-----
> > From: Ardell Faul
> > Sent: Saturday, December 01, 2012 5:38 PM
> > To: simplycomputers2@yahoogroups.com
> > Subject: Re: [Simply Computers] How Best to Test Seagate ST31500341AS
> >
> > I like HDAT2 which is available in Hiren's boot CD. You can download
> > the .iso file easily and use it to make a bootable CD. Then boot up
> > with it and go to DOS Tools, Hard Drive utilities, HDAT2 and let it run
> > a full test of your hard drive. It even can repair bad sectors and make
> > the drive readable if it is failing so you can clone it whiel the
> > cloning is still possible.
> >
> > Ardell Faul
> > Computer Monitor Service Inc.
> > Ardell's Laptop and PC Repair
> > 10816 E. Mission Ave.,
> > Spokane Valley, Wa. 99206
> > ardell@
> > 509-891-5188
> >
> > On 12/1/2012 3:04 PM, ejhberg wrote:
> > >
> > > Hi all,
> > > My system is a Dell Studio XPS 9100, Win 7 Home Premium, with a
> > > Seagate ST31500341AS 1.5T Serial ATA 2 HD. A couple of days ago when I
> > > closed Outlook 2007 a Microsoft Office Diagnostics window opened and
> > > asked if I wanted to find out why Outlook was crashing so much. I ran
> > > the diagnostics, and although it could not determine why Outlook was
> > > crashing, I got information that the hard drive was going to "crash"
> > > soon (or words to that effect).
> > > I would like to run some diagnostics tests on the HD to see if the
> > > hard drive is in danger of crashing very soon. I purchased this system
> > > almost exactly two years ago, and am hoping that the Office
> > > Diagnostics are not accurate, but want to be sure.
> > > What do you recommend? Is Seatools still a reliable way to go? Should
> > > I run the DOS version over the Windows version?
> > > Any other suggestions you can give will be appreciated. Please let me
> > > know if you need more information.
> > > Thanks,
> > > Ellen
>
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