Hi all,
First of all--thanks to Ardell, Roger, Joan, Vincent, John, Mike and everyone else who replied to my requests for help. I apologize if I left anyone out. I am posting here to update you all on the status of testing my hard drive.
After trying several different approaches (please see suggestions by Roger, Vincent and Joan in particular), I gave up on Hiren's BootCD in total frustration. I think Joan had a great suggestion to try using the disc in safe mode because my computer is a Dell. If I wasn't so tired and frustrated, I might have gotten further with it, but I gave up and instead...
used SeaTools for DOS. I was able to successfully run the long test, and the hard drive passed. The report did contain the following:
Device is 48 Bit Addressed - Number of LBAs 2930277167 (1500.302 GB). The results were: DST completed without error. Short DST Passed; Long Test Passed.
So now I'm wondering...if it is relatively safe to assume that my hard drive is NOT failing (at least not right now!), and that I ought to continue troubleshooting the software. Outlook 2007 crashes often, and I can see numerous entries in the Event Viewer (Applications and Service Logs) confirming this as well. I will uninstall/reinstall (once of these days) and see if that makes a difference.
Thoughts? Any further recommendations and advice?
Thanks again to all of you--I think this is a pretty great group.
Ellen
--- In simplycomputers2@yahoogroups.com, "ejhberg" <ejhcolo@...> wrote:
>
> Hi all,
> My system is a Dell Studio XPS 9100, Win 7 Home Premium, with a Seagate ST31500341AS 1.5T Serial ATA 2 HD. A couple of days ago when I closed Outlook 2007 a Microsoft Office Diagnostics window opened and asked if I wanted to find out why Outlook was crashing so much. I ran the diagnostics, and although it could not determine why Outlook was crashing, I got information that the hard drive was going to "crash" soon (or words to that effect).
> I would like to run some diagnostics tests on the HD to see if the hard drive is in danger of crashing very soon. I purchased this system almost exactly two years ago, and am hoping that the Office Diagnostics are not accurate, but want to be sure.
> What do you recommend? Is Seatools still a reliable way to go? Should I run the DOS version over the Windows version?
> Any other suggestions you can give will be appreciated. Please let me know if you need more information.
> Thanks,
> Ellen
>
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