Joan,
  
  I wanted to thank you for the suggestion that I run Hiren's BootCD in safe
  mode. I was able to do that, although it took me a little while to figure it
  out. I was able to access what was on the disc through Windows Explorer. I
  realized, however, that once I was in the DOS menu of program, I really
  didn't know how to run the programs and couldn't figure it out. My
  frustration level at that point was too high, and I couldn't get the
  patience I needed to try to figure out the programs.
  
  I have posted an update, and hope you see it.
  
  Again, thanks for your help. You were spot on!
  
  Ellen
  
  From: simplycomputers2@yahoogroups.com
  [mailto:simplycomputers2@yahoogroups.com] On Behalf Of Joan Leach
  Sent: Friday, December 07, 2012 11:43 AM
  To: simplycomputers2@yahoogroups.com
  Subject: Re: [Simply Computers] How Best to Test Seagate ST31500341AS
  
  When I was asked to help a neighbor, who had Charter techs come out 3 times
  and she still could not get online. I was at a loss that her Dell that would
  not let me boot from the CD. So I tried booting in Safe Mode and was able to
  run Ccleaner and perhaps other malware tools. I was able to boot up regular
  and get online to download the necessary programs and updates.
  
  I couldn't even get online with a Linux Live CD, probably because Charter
  had locked her very sick computer out of it. After I cleaned it up, the BIOS
  allowed me to boot with a Linux Live CD for testing.
  
  Sometimes I think a fellow tech told me it had to do with Dell interleaving,
  or something like that. Anyway, I don't buy OEM computers until they're
  about $10.00 at the local sale or thrift shop. Now I can find out how things
  differ between AMD and Intel 64-bit finally.
  
  Sorry my links don't work for some, but then AOL used to as bad as Norton to
  get rid of, too. That's why I've started to put in the search string, so
  they can look further for themselves.
  
  Joan in Reno
  
  --- On Fri, 12/7/12, C. Michael Stone <Enots123@aol.com
  <mailto:Enots123%40aol.com> > wrote:
  
  From: C. Michael Stone <Enots123@aol.com <mailto:Enots123%40aol.com> >
  Subject: Re: [Simply Computers] How Best to Test Seagate ST31500341AS
  To: simplycomputers2@yahoogroups.com
  <mailto:simplycomputers2%40yahoogroups.com> 
  Date: Friday, December 7, 2012, 8:39 AM
  
  How would you run Hiren's Boot CD in the safe?
  
  _._,___
  
  This email was sent on 12/9/12 at 5:57 PM.
  
  [Non-text portions of this message have been removed]
  
  
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