Roger,
Thanks for your reply. An interesting idea! I'm wondering if there are other
ways to test a power supply without replacing one first (I don't have any
spare ones around). Any suggestions?
And one more question-what do you make of the fact that my hard drive passed
all the SeaTools tests?
Ellen
From: simplycomputers2@yahoogroups.com
[mailto:simplycomputers2@yahoogroups.com] On Behalf Of RogerX19
Sent: Sunday, December 09, 2012 7:15 PM
To: simplycomputers2@yahoogroups.com
Subject: [Simply Computers] Re: How Best to Test Seagate ST31500341AS
I had a 1.5 TB Seagate hard drive that appeared to be failing. A number of
Windows programs started giving errors.
I ran the SeaTools, and the hard drive failed all tests. It was in warranty
so I sent it back to Seagate.
While it was gone, I installed an old 250 GB IDE drive, and restored a
recent disk image to it.
Seagate sent me a "refurbished" drive and gave me 90 day warranty on the
replacement.
It ran fine for two weeks, then started acting up. I ran SeaTools and it
failed the short test.
I bought a brand new Western Digital drive and transferred all my files to
it using Acronis True Image.
I sent the Seagate drive back and told them to keep it ... I didn't want
anything to do with them or their junk drives. A rep from Seagate phoned me
at least twice to see how they could resolve the situation, but I never
returned their calls.
The Western Digital drive ran fine for about a week, then started acting up.
On a whim, I replaced my power supply with a used one that I had on hand,
and the computer ran fine.
Then I bought and installed a brand new power supply and the computer (this
one) has been running flawlessly since then, over a year now.
rogerX
--- In simplycomputers2@yahoogroups.com
<mailto:simplycomputers2%40yahoogroups.com> , "ejhberg" <ejhcolo@...> wrote:
>
> Hi all,
> First of all--thanks to Ardell, Roger, Joan, Vincent, John, Mike and
everyone else who replied to my requests for help. I apologize if I left
anyone out. I am posting here to update you all on the status of testing my
hard drive.
> After trying several different approaches (please see suggestions by
Roger, Vincent and Joan in particular), I gave up on Hiren's BootCD in total
frustration. I think Joan had a great suggestion to try using the disc in
safe mode because my computer is a Dell. If I wasn't so tired and
frustrated, I might have gotten further with it, but I gave up and
instead...
> used SeaTools for DOS. I was able to successfully run the long test, and
the hard drive passed. The report did contain the following:
> Device is 48 Bit Addressed - Number of LBAs 2930277167 (1500.302 GB). The
results were: DST completed without error. Short DST Passed; Long Test
Passed.
> So now I'm wondering...if it is relatively safe to assume that my hard
drive is NOT failing (at least not right now!), and that I ought to continue
troubleshooting the software. Outlook 2007 crashes often, and I can see
numerous entries in the Event Viewer (Applications and Service Logs)
confirming this as well. I will uninstall/reinstall (once of these days) and
see if that makes a difference.
> Thoughts? Any further recommendations and advice?
> Thanks again to all of you--I think this is a pretty great group.
> Ellen
>
> --- In simplycomputers2@yahoogroups.com
<mailto:simplycomputers2%40yahoogroups.com> , "ejhberg" <ejhcolo@> wrote:
> >
> > Hi all,
> > My system is a Dell Studio XPS 9100, Win 7 Home Premium, with a Seagate
ST31500341AS 1.5T Serial ATA 2 HD. A couple of days ago when I closed
Outlook 2007 a Microsoft Office Diagnostics window opened and asked if I
wanted to find out why Outlook was crashing so much. I ran the diagnostics,
and although it could not determine why Outlook was crashing, I got
information that the hard drive was going to "crash" soon (or words to that
effect).
> > I would like to run some diagnostics tests on the HD to see if the hard
drive is in danger of crashing very soon. I purchased this system almost
exactly two years ago, and am hoping that the Office Diagnostics are not
accurate, but want to be sure.
> > What do you recommend? Is Seatools still a reliable way to go? Should I
run the DOS version over the Windows version?
> > Any other suggestions you can give will be appreciated. Please let me
know if you need more information.
> > Thanks,
> > Ellen
> >
>
This email was sent on 12/9/12 at 7:20 PM.
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